09-08-2019 11:06 AM
This laptop only has 1 HDMI port which I connect today one of my external monitor.
However I need to connect to my 2 external monitors, so I bought a adapter from USB-C to HDMI, but the computer doesn't recognize second monitor.
I went to a store and tried another's adaptors from USB and USB-C to HDMI and VGA, but the computer doesn't recognize the monitor using these adaptors.
How can I connect to my 2 external monitors? (both monitors have HDMI ports).
Today I use the HDMI port to power my first external monitor.
09-11-2019 01:27 PM
Thank you for posting on the HP Support Community.
After reading your post, I did go through the Product specifications of your product and found that you have 1 USB 3.1 Type-C™ Gen 1 (Data up to 5 Gb/s) installed on the PC. The USB-c port on this computer carries no video signal so it is not possible to have a secondary monitor connected this way.
See our Tech recommendation on this: Click here
The HDMI port displays one signal so drives one monitor. Your only way to have more than the laptop screen plus one external screen attached to the HDMI port is with a USB-3.0 port replicator/docking station. USB 3.0 does not natively carry video but some docks and port replicators use a driver which allows the device to be an external video card and Windows will see it as another monitor that will allow extension of the desktop so you wind up with more than 2 desktops.
Hope this helps! Keep me posted for further assistance.
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