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Evylyn_Vega
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Message 1 of 2
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Hp active pen nib(tip) replacement

HP Recommended
HP pavilion x360
Microsoft Windows 10 (64-bit)

So I bought this laptop in nov of 2019 and have used it for art as well as to take class notes.... I'm on the last replacement nib(tip) they offered. I have asked around stores as well as talked to customer service but they stop replying to me when i ask where i can find replacement nibs. I hope I get a solution here. 

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Evylyn_Vega

 

I reviewed your post and I understand that you are looking for replacement nibs for the HP active pen.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can purchase all the replacement parts available for your computer from the HP part surfer.

 

Follow the steps in the below article for detailed instructions.

 

https://support.hp.com/us-en/document/c00372736

 

Or else you can contact our sales team in your region and they will assist you in this regard.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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