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‎02-09-2018 05:15 PM

HP Recommended
Product: Premium HP 15.6'' Touchscreen HD SVA WLED-backlit Display Laptop PC, Intel i5-7200U 2.5GHz Processor

We got an adapter and it does not work. We have an "Acer S241HL BMID 24" Widescreen Monitor" connecting to a "Newest Premium HP 15.6'' Touchscreen HD SVA WLED-backlit Display Laptop PC, Intel i5-7200U 2.5GHz Processor, 8GB DDR4 SDRAM, 2TB HDD, HDMI, Bluetooth" laptop and error says "input not supported". The monitor has a VGA plug for input and the laptop has a HDMI output jack. Can you help or do you know a product that will work?

 

1 REPLY 1

‎02-09-2018 05:35 PM

HP Recommended

@C1911

 

From HDMI (digital) to VGA (analog) you need a proper converter. Please try (or similar):

 

   https://www.jaycar.com.au/hdmi-to-vga-stereo-audio-converter/p/AC1724?utm_campaign=redirect&utm_sour...

 

Other option is to buy a new monitor with HDMI port, less headache. Monitors are now cheaper than you thought.

 

Regards.

BH
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