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HP Recommended
bs100na
Microsoft Windows 10 (64-bit)

In the Synaptics/Elan trackpad settings in the Mouse application, no matter what settings I tweak or disable/enable I can't seem to left-click (either using the trackpad or the button located below it). I disabled TP Rejection and SmartArea, and I have PalmTracking at its most minimum, yet here I am being forced to use an external mouse if I want to click while pressing keys.

 

This problem has existed since buying the laptop but initially I thought turning off those settings were going to be enough.

 

Can someone help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi muizzs,

 

Does left-click not work in only some situations or in general usage?

 

And there's only a slight delay after typing- correct?

 

If so, please follow these steps (assuming you're running the latest version of Windows 10)

  1. Search Touchpad settings
  2. You'll find Touchpad sensitivity
  3. Set it to Most Sensitive

Otherwise, uninstalling the trackpad/keyboard drivers then reinstalling them may help.

 

Hope this helps,

kem579

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show thanks!


I used to be an HP Expert. I no longer participate in this community.

View solution in original post

3 REPLIES 3
HP Recommended

Hi muizzs,

 

Does left-click not work in only some situations or in general usage?

 

And there's only a slight delay after typing- correct?

 

If so, please follow these steps (assuming you're running the latest version of Windows 10)

  1. Search Touchpad settings
  2. You'll find Touchpad sensitivity
  3. Set it to Most Sensitive

Otherwise, uninstalling the trackpad/keyboard drivers then reinstalling them may help.

 

Hope this helps,

kem579

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show thanks!


I used to be an HP Expert. I no longer participate in this community.
HP Recommended

Wait, that was all I had to do?! Seriously? Holy cow, man! Thanks. I've been looking for this everywhere.

 

To answer your first question, it was just the delay. After disabling it in the ELAN driver settings and the delay still being present I thought something had gone wrong. There's no actual problem besides the delay.

HP Recommended

Glad I could help.:smileyhappy:

 

- kem579


I used to be an HP Expert. I no longer participate in this community.
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