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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- I changed the screen, but the brightness can't be adjusted

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06-28-2022 10:19 PM
Hi! Thanks for reading first.
My laptop is a HP Notebook 15-dy1023dx
The screen is as below, and the part number is L63569-001.
15.6" diagonal HD SVA BrightView micro-edge WLED-backlit touch screen (1366 x 768)
But this screen is broken
I bought the N173HCE-E31 that supports touch on 40 pins.
It corresponds to part number L69126-001.
However, the screen appears fine, but the touch does not work and the screen brightness cannot be adjusted.
1. If I change the cable, will it work normally? So, which cable should I buy? L63613-001 or L63614-001 ?
2. If the cable doesn't support any, I'm thinking of changing the screen. With 30pin non-touch fhd. If you need to buy a 30-pin cable, L63615-001 and L63616-001
Which of these supports 30-pin fhd?
3. Googling
DD00P5LC021
DD00P5LC201
DD00P5LC241
DD00P5LC221
this comes up
I know L63613-001 is DD00P5LC021
What part numbers do the rest correspond to?
07-08-2022 06:48 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue. This seems like a hardware issue with the display, I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
ECHO_LAKE
I am an HP Employee