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- I have HP victus sn0066nt series, my personal computer reach...

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06-09-2025 05:21 PM
I have HP victus sn0066nt series, my personal computer reached 95 degrees cpu temperature while I was playing a game and then it started to turn off and on by itself, it started to do this continuously, what is the problem?
06-11-2025 04:38 PM
@BUGRA3, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Immediate Steps
Let the laptop cool completely (power off, unplug, let it sit for 30+ minutes).
Try booting into Safe Mode or BIOS to see if it still reboots:
If it reboots in BIOS, this suggests a hardware-level thermal problem.
If it only reboots under load (e.g., gaming), it’s a cooling or thermal configuration issue.
Thermal Management
Clean your vents and fans: Use compressed air or a technician.
Monitor temps using software.
Limit FPS or in-game settings to reduce CPU/GPU load.
Use a cooling pad or raise the laptop to improve airflow.
BIOS and Drivers
Update BIOS and firmware from the official HP Support Page.
Update your graphics drivers (NVIDIA/AMD + Intel if applicable).
Check HP Command Center or OMEN Gaming Hub to see thermal profiles.
If Problem Persists
If it's still rebooting:
Run HP Hardware Diagnostics (F2 at startup).
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee