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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Notebook - 15-ay021ds - X7T56UA
Microsoft Windows 10 (64-bit)

I have a Pavillion 15-ay with a broken lid because the right hinge became harder and harder to open and close.  Eventually, the lid broke at the mounting screw. Bits and pieces came falling out. The hinge is still attached tightly to the bottom. I was looking for parts to replace else I will end up purchasing another laptop and brand.

1 REPLY 1
HP Recommended

@CiscoLAX

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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