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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Intel HD Graphics Driver conflict

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04-11-2016 02:36 PM
Hello @dougdirt,
Try the driver here: sp61270.exe
Regards!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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04-12-2016 07:23 AM
Hello @dougdirt,
Is the Intel driver installing automatically, or are you installing the Intel driver? Just install the driver provided in my previous post. Do not install the Intel driver.
Regards!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
04-12-2016 07:23 PM
I'm installing the Intel driver. But just installing the NVidia driver leaves the HDMI port and Intel Widi unusable. They only work when the Intel driver is installed since they are a part of that onboard video.
04-13-2016 07:37 AM
Hello @dougdirt,
Try uninstalling the Intel driver, and update the NVIDIA driver, by right clicking on it. If you are still having trouble, then you may consider contacting HP Phone Support for additional options. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps.
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Regards!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
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