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‎01-04-2024 03:58 PM

HP Recommended
Product: HP Notebook 15-dy1024wm
Operating System: Microsoft Windows 10 (64-bit)

Hopefully someone can help me, I am looking for the update to the Intel® UHD Graphics driver. I am not finding a way to update it.

 

 
1 person had the same question
6 REPLIES 6

‎01-04-2024 04:17 PM

HP Recommended

Hello @sky_Beth ,

 

Welcome to the HP community.

 

Your post was in a section of the community dealing with products of the former Polycom company and has therefore been moved. It has been moved to a section more suitable for your request

 

A volunteer may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎01-04-2024 05:46 PM

HP Recommended

Hi, @sky_Beth 

 

See my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version from the Intel website:

 

Manually Updating the Latest HD Graphics Driver from Intel..... - HP Support Community - 7185608

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‎01-05-2024 11:59 PM

HP Recommended

I don't see this option on the post This download is valid for the product(s) listed below where do I find this to make sure it will work first?

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‎01-06-2024 06:33 AM - edited ‎01-06-2024 06:34 AM

HP Recommended

Your PC has an Intel 10th generation core processor.

 

At the very top of the page, it indicates this:

 

Intel® 6th-10th Gen Processor Graphics - Windows

 

If your PC's graphics is not supported, the driver will not install.

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‎01-06-2024 05:48 PM

HP Recommended

Finally! Thank you it updated the driver!

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‎01-06-2024 05:49 PM

HP Recommended

You're very welcome.

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