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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎11-15-2019 11:06 AM

HP Recommended

@TINYSinner hey! here's what I'll need to help you out:

 

Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Also, which OS are you using, have you completed the checklist listed in the screenshots from my original post?

If yes, please share your screenshot by redoing the installation.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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