It is about my hp victus laptop While using it automatically blinking screen and also power button.s

[SLN5]

How the fu*k i can contact hp for services .It is about my hp victus laptop While using it automatically blinking screen and also power button.sometimes suddenly going to sleep(lockscreen).

[Garp_senchau]

@SLN5, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you are experiencing issues with your HP Victus laptop such as the screen blinking, the power button lighting up randomly, or the device unexpectedly going into sleep mode, here are a few troubleshooting steps you may want to try:

Update Drivers and Windows: Ensure your laptop has the latest graphics drivers and Windows updates installed. These can often resolve unexpected behavior with display and power settings.

Check Power Settings:

• Go to Settings > System > Power & sleep.
• Ensure the sleep settings match your desired configuration. Adjust if necessary.

Examine Power Options:

• Right-click the Power icon in the taskbar and select Power Options.
• Check if the settings for sleep and display are set correctly.

Disable Dynamic Lock Settings:

• Go to Settings > Accounts > Sign-in options.
• Ensure Dynamic Lock settings are configured as per your preference or disable it to check if it's causing issues.

Check for Hardware Issues:

• Inspect all external connections, like USB devices or HDMI cables, which can sometimes cause issues if they are loose or damaged.

Run a Diagnostic Test:

• Use the HP PC Hardware Diagnostics tool to perform a system check and address any hardware-related issues that might be causing the problem.

Restart your Laptop: A simple restart may often resolve temporary glitches in the system.

Check for Dust or Vent Blockage:

• Ensure that the vents and fans are not blocked, which can cause overheating and subsequently lead to erratic behavior or sleep mode activation.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,