Keyboard "Shift 2" not giving @

[GBRGBP]

Keyboard "Shift 2" not giving @

vice versa for the " Key.

I've tried the recommended Microsoft fix, see below, but this doesn't work.

Microsoft reco:

Open the Control Panel - Language

Click Options on the right hand side of your current language

If the @ symbol on your keyboard is above the 2, you have a US English Keyboard
If the " symbol on your keyboard is above the 2, you have a UK English Keyboard

In options if the appropriate language does not appear, click 'Add input Method'

Add the appropriate language if necessary
Move the appropriate language to the top, if necessary

Make that the default language

IMPORTANT - delete any language(s) not required

Restart your PC

That's It!

[Nal_NR]

Hi @GBRGBP,

Welcome to the HP Support Community. 

I'd like to help!

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

To be able to answer you effectively, we need some information.

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Meanwhile, troubleshoot Keyboard issues. Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[GBRGBP]

Hi Elohi

Thanks for responding.

I'm sure this is a very minor issue, but I can't seem to put my finger on it.

I have an HP ProBook, 14 inch, type PC 14-d4000 (4G1P2AV)

I look forward to hearing from you again.

AP