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‎07-19-2020 04:08 PM

HP Recommended

@NAqsh,

 

If the issue persists in the BIOS screen as well, then it confirms a hardware issue as BIOS is independent of the operating system.

 

I recommend you contact support and check for the available service options for your computer.

 

Cheers!

The_Fossette
I am an HP Employee

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