Loose Screen Hinge On Pavilion x360

[Sandraghazal19]

My laptop's screen hinge is loose. It can be sitting on a surface, in my lap, or as I'm picking it up, the screen will open up or close with the slightest movement. I'm concerned this will affect the notebook's functioning one day if it doesn't get tightened. Plus it's super annoying having to readjust the screen back to the normal positioning every single time i move.

[danny-r]

@Sandraghazal19

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

[gerickavenice]

 HI! I have the same problem! The hinge in my HP pavilion 13"  360 is loose and it affects the screen at the lower left corner of my laptop as I open it widely or switching to tablet mode.  Although there were no signs or change when im using it. I inspect that it has to do with the hinge... I'm bothered and afraid it might get worse. What can I do something about it

[rick-s]

@gerickavenice

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.