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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- MY SCREEN IS FREEZING EVERY 3 SECONDS FOR NO REASON!

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06-21-2016 04:12 PM - edited 06-22-2016 03:04 AM
My screen is freezing every 3 seconds for 0.5-1 seconds all the time. This happens when i watch videos, scroll and play games. This is happening after a driver update. I uninstalled driver and got Microsoft Basic Driver and all seemed fine, not menitoning opening fullscreen apps bad performance etc. I cant revert to the original state because HP has updated to a new standard driver in June 2016. Also i can see in driver manager that i got 2 drivers for no reason. I uninstall one of them then i get Microsoft Basic Driver. I uninstall the other one the same thing. It's like they are supposed to be together.
What should i do?
Thanks in advance.
06-22-2016 09:07 AM
Hey @Reless,
Welcome to the HP Support Forums!
I see that you are having some issues with your HP Pavilion 15-n222so Notebook freezing. I can help you with that.
This document outlines how to troubleshoot freeze and lockup issues on your notebook.
Please let me know if you can prevent the freezing after following the above. If you can, please click on Accept Solution. If not, please let me know the results after following every step of that document. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
I work on behalf of HP
Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.
Please click the Thumbs up icon below to say “Thanks” for helping!
06-29-2016 10:49 AM
Hello, the screen is still freezing and it's definetaly graphic driver related. I did system restore and everything seemed right afterwards. I checked what date the driver was released and it was smewhere in 2013 for specific graphics card. Unfortunately windows 8 started crashing and stuff so i just installed wiindows 10 again and the lockups began again. I see that driver is released in 2016 and is for two kinds of graphic cards. The 2013 driver was only for one graphic cards while 2016 update is for 2 graphic cards
06-29-2016 11:05 AM
This document will assist you with troubleshooting flashing issues with your display.
If you reach any steps asking you to do a system restore or recovery, instead, please let me know.
I work on behalf of HP
Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.
Please click the Thumbs up icon below to say “Thanks” for helping!