Monitor connection

[Cliffhanger3]

My ho laptop won't detect my Dell monitor, I switched out HDMI cable. 

[VikramTheGreat]

Hi @Cliffhanger3,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP laptop isn't detecting your Dell monitor even after switching the HDMI cable, here are some steps to troubleshoot the issue:

Step-by-Step Troubleshooting:

1. Check the Input Source on the Dell Monitor:
   • Make sure the monitor is set to the correct input (HDMI).
   • Use the monitor’s physical buttons to navigate to the input/source menu.
      
2. Detect Display Manually in Windows 11:
   • Right-click on the desktop and select Display settings.
   • Scroll down and click Detect under the “Multiple displays” section.
      
3. Check Display Mode:
   • Press Windows + P and cycle through the display modes:
     • PC screen only
     • Duplicate
     • Extend
     • Second screen only
        
4. Update Graphics Drivers:
   • Open Device Manager.
   • Expand Display adapters.
   • Right-click your graphics card and select Update driver > Search automatically.
      
5. Try a Different HDMI Port or Adapter:
   • If your laptop has multiple HDMI or USB-C ports, try another one.
   • If you're using a USB-C to HDMI adapter, test it with another device.
      
6. Test the Monitor with Another Device:
   • Connect the Dell monitor to another laptop or desktop to confirm it works.
      
7. Restart Both Devices:
   • Power off both the laptop and monitor.
   • Turn them back on and reconnect the HDMI cable.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support