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‎12-27-2016 06:14 PM - edited ‎12-27-2016 06:18 PM

HP Recommended
Operating System: Microsoft Windows XP

Compaq Presario CQ42 's screen is skewed (in DOS and Windows XP)

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-28-2016 10:32 AM

HP Recommended

Hello@ku_Bin,

 

Welcome to the HP Forums!

I have read your post and understand that your PC display seems to be skewed. I will definitely help you.

 

As per the specifications on your PC, it came with Windows 7.

But you have mentioned having Windows XP on your PC. If you have changed the operating system,

I recommend you o revert back to the original OS which was provided at the time of purchase.

This is to make sure that the issue is not caused by any hardware or software.

There are no drivers available for the XP operating system for you PC as well.

 

Hope that answers your question. Let me know for more.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

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1 REPLY 1

‎12-28-2016 10:32 AM

HP Recommended

Hello@ku_Bin,

 

Welcome to the HP Forums!

I have read your post and understand that your PC display seems to be skewed. I will definitely help you.

 

As per the specifications on your PC, it came with Windows 7.

But you have mentioned having Windows XP on your PC. If you have changed the operating system,

I recommend you o revert back to the original OS which was provided at the time of purchase.

This is to make sure that the issue is not caused by any hardware or software.

There are no drivers available for the XP operating system for you PC as well.

 

Hope that answers your question. Let me know for more.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No
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