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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek1000 (742J0AV)
Microsoft Windows 11

I have bought a new laptop. During set up the screen flickered suddenly and repetitively during the process but I continued hoping it would stop once everything was set up.

It does not happen as often as during set up but it is sporadic and annoying. How can I fix this? 

1 REPLY 1
HP Recommended

Hi @Penny1810,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the screen flickering. 

 

A flickering computer screen, whether on a laptop or desktop, can be incredibly frustrating, disrupting your work and entertainment. This common issue can stem from various causes, from outdated drivers to hardware problems. 

 

Fortunately, in many cases, you can resolve screen flickering without a trip to the repair shop. Let’s explore the reasons behind laptop screen flickering and how to fix it.

 

Several factors can cause your laptop screen to flicker:

 

1. Incompatible applications

Some applications may conflict with your system’s display settings, causing screen flickering. To determine if this is the case:

Open Task Manager (Ctrl + Alt + Del)Observe if the flickering continues while Task Manager is openIf everything except Task Manager flickers, an incompatible app is likely the culprit

2. Outdated display drivers

Outdated or corrupted display drivers are a common cause of screen flickering. Keeping your driver software up-to-date is crucial for optimal performance.

3. Loose or damaged internal connections

Physical damage or loose internal connections can cause screen flickering, especially if the issue occurs when you move your laptop screen. Examining the display cable can help determine if it needs to be replaced or serviced.

4. Refresh rate issues

An incorrect refresh rate setting, particularly when using an external monitor, can cause what appears to be screen flickering.

5. Hardware problems

In some cases, hardware issues such as a failing graphics card or damaged screen can cause flickering. Additionally, a failing graphics driver can also cause flickering and should be checked.

 

 

Click here for further assistance. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes

Nal_NR-Moderator
I am an HP Employee

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