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Night Light (Windows 10 blue light filter) not activating

HP ENVY x360 - 15m-ds0011dx
Microsoft Windows 10 (64-bit)

I toggle on "NIght Light" and have it scheduled to come on at night, but there is no change in my display. I also tried increasing/decreasing the intensity slider, but the display remains unchanged.  So, I installed "f.lux". It behaves the same way. It shows it is active, but my display isn't changing. This is a brand new laptop. Thank you for your assistance!

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Night Light (Windows 10 blue light filter) not activating

@Darington,

 

Welcome to the HP Support Community!

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96804.exe

 

Graphics: https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95108.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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Ok. I updated the BIOS. There was no change.  I updated the Graphics. Your linked file was an older driver (see screen capture), but I did it anyway. No change. Then, I updated to the latest AMD recommended (19.5.2). Still no change. Please advise... hp laptop install print screen 2019-07-27.jpg

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Night Light (Windows 10 blue light filter) not activating

@Darington,

 

Follow the steps in the below article and perform a reset on the computer and check.

 

https://support.hp.com/in-en/document/c04742289

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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Night Light (Windows 10 blue light filter) not activating

I'm not ready to try resetting.  So, I did more research on my own and found this is a known problem with the AMD Radeon Vega 8 graphics and latest Windows 10 updates. Here is an article if you are interested. https://answers.microsoft.com/en-us/windows/forum/all/flux-and-night-do-not-work-any-longer/a68c50ce...

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Night Light (Windows 10 blue light filter) not activating

@Darington
Thank you for posting back. 

By performing system factory recovery will reinstall all the original software and drivers on this computer. 

If this is a software-related issue by performing system factory default will fix the issue.

ECHO_LAKE
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Update:  I decided to wait on resetting my machine in hopes a future update would fix it.  2 days ago, after updating the AMD graphics to version 19.8.1, the Night Light feature now works! I do appreciate everyone's responses and suggestions. 😊

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Night Light (Windows 10 blue light filter) not activating

@Darington
Glad to hear that the Night Light feature working. If you need any help, feel free to reach out to us.

 

Have a great day! 
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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