No synaptic control panel

[Taha44]

Several months ago I faced a problem with my synaptic driver.Sometimes I had a problem with this driver. For instance, I couldn't scroll using my touchpad. I realized I can fix the problem by rolling back and updating the driver!

But it became very annoying so I uninstalled the whole driver and reinstall it using windows Update.

Then I faced another issue with my touchpad. It used to click without touching the touchpad. It was extremely annoying when I wanted to write something.

Again I unistalled that driver and installed the HP driver for my notebook for the windows build 1903 using this trick

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/TouchPad-Driver-for-Windows-10-...

But my problem is that I don't have synaptic control panel. Also, the touchpad section of my windows doesn't recognize my touchpad so I can't scroll using my touchpad at all!

Is there any way for installing the synaptic control panel?

Thanks

[Echo_Lake · Accepted solution]

@Taha44

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help,  I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.

Next step, BIOS default: 

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer. Once it's done uninstall the Touchpad device,

Next, uninstall Touchpad device from device manager.

1. Press Windows+X to open the menu, and choose Device Manager on it. 
2. In the device manager, expand category "Mice and other pointing devices". 
3. Under this category, right-click on your Synaptics Touchpad driver and click on Uninstall. 
4. You may be required to confirm the uninstallation. Check the box next to "Delete the driver software for this device" and click OK button. 
5. Restart your PC for the change to take effect. After restarting. Windows will attempt to reinstall the driver. 
6. Do not perform any manual upgrades to the driver until it does automatically 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Taha44]

thanks for your response

Now I can modify my touchpad setting using the windows setting but still synaptic control panel was much better since I could enable edge scrolling. Also, scrolling speed setting in windows is similar with the mouse wheel which makes some trouble when switching to mouse (for the touchpad I want to have fast scrolling but for the mouse wheel I need a slower speed).

[Echo_Lake]

@Taha44
Thank you for posting back. 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/

Have a nice day ahead.