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- Notebook Video, Display and Touch
- Re: Notebook screen glitches and then restarts computer

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08-25-2018 04:27 PM - edited 08-25-2018 04:31 PM
My computer's screen keeps glitching and then the computer proceeds to restart itself. It just keeps doing it too and I have no clue whats wrong with it.
PLEASE help. I'm a college student and the majority of my classes are online so I need this computer for homework.
08-25-2018 04:52 PM
Please run a Hardware Diagnostics Test.
Here's a link with instructions:
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08-25-2018 05:29 PM
- Disconnect all peripheral devices and remove all USB devices and media cards. You want to test the computer not the accessories!
- Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds.
- Reconnect the AC power adapter (but do not connect the battery), Press the Power button, Look for glowing LEDs near caps lock and num lock keys, and Listen for sounds of a disk drive and fan turning.
- Connect the computer to an external monitor with a VGA or HDMI connector cable.
- Connect AC power to the computer and the external monitor.
- Press the Power button on the computer, and then press the Power button on the external monitor.If an image displays on the external monitor but not on the computer display, download and install the latest BIOS, the latest graphics driver, and the latest CPU chipset. See the Obtaining Software and Drivers support document for more information.If there is no image on either the computer display or the external monitor, and the computer does not start properly, this indicates a startup problem, not a display problem. See Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.
08-25-2018 06:43 PM
08-26-2018 07:05 AM - edited 08-26-2018 07:07 AM
You can run a Hardware Diagnostic before Windows boots.
Try 'Fast Test' first.
Here's a link: Test Computer Hardware Preboot