Omen 17t-ck100 to USB-C G5 Essential Dock - DisplayPort monitors not working

[Tex79]

Off the bat - the two Dell monitors connected to the G5 dock by DisplayPort- connected to my HP Zbook Firefly by the single USB-C from the G5 dock- works just fine.

I can't get the same setup to work on my OMEN 17t-ck100. I tried Windows + P and Extend. Checked the BIOS on startup for a limit setting. Updated the drivers that I could think of. 

The USB-C port seems to be working. I'm typing on a wireless logi keyboard through the dock. The startup BIOS checks didn't flag any issues when running the various diagnostics. 

Any suggestions?

[banhien · Accepted solution]

@Tex79 

The OMEN 17t-ck100 is NOT compatible with HP USB-C G5 dock. Full stop.  

Regards.

[Tex79]

Any solutions for a docking station that will work for both monitors via DP? The HDMI port will run one monitor, but I would prefer to have both.

[banhien]

@Tex79 

If you wish to connect 2 external monitors (only-total 3), you can use

• Monitor 1: HDMI direct cable,
• Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

Regards.