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HP Pavilion Plus 14 inch Laptop PC 14-eh0000 IDS Base Model
Microsoft Windows 11

Hi, the little display that shows the volume level when changing the volume using function keys (fn+f6/f7) is gone.

 

Found this from 12 years ago but does not seem to apply anymore:

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Volume-adjustment-display/td-p/313017

 

How do I get on the on-screen info back when using the function keys?

 

Thanks.

1 REPLY 1
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Hi @thisguyhere,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Since the issue is only on volume function keys, I suggest you follow the below steps:

Go to this link to identify your computer, and then look for the sound drivers, update them, and then look for keyboard drivers.

Click Driver-Keyboard, Mouse, and Input Devices, and then select the HP Wireless Button Driver or HP Hotkey Support driver, depending on your operating system and notebook model.

Locate the HP Wireless Driver Button Driver

Download and install the driver.

The function keys should now work.

If they don't, please create a new user account and check if that helps.

 

You may also refer to this document 

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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