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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Outdated individual Intel® Arc™ und Iris® Xe Grafik Drivers ...

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01-02-2024 03:35 PM - edited 01-02-2024 03:45 PM
HP seems to have the need to have "individual Intel® Arc™ and Iris® Xe drivers for it's customer and business laptops (mine is a HP ProBook 450 G9).
Could HP be please so friendly and polite to take care of it's in my eyes superior products and also provide it's customers with regular updates for exact these drivers (actual driver provided through HP Support Assistant: 31.0.101.4887 - instead of .5084 (sic!)) ...
Or can I just use the genuine Intel driver provided through the Intel Driver & Support Assistant?
01-03-2024 05:30 AM
Hello.
Usually there have been no problems in using original Intel drivers except in some hybrid graphics scenarios.
Typically HP and other OEMs validate specific driver versions for their systems. This means testing the driver in different laptop configurations and this takes time. Those .5084 drivers are less than 2 weeks old, released just before Christmas/New Year season, so there has been very little time for the engineers to test things.
The Intel Release Notes https://downloadmirror.intel.com/812537/ReleaseNotes_101.5084_101.5122_WHQL.pdf state that the fixes are mostly aimed at Intel Arc and Core Ultra products - which your laptop does not have - with the only fix for your Iris graphics is for crashes in "Dragon Quest X Online". So unless that's the game you play and have problems with, you probably won't see any difference with the newer driver.
01-05-2024 12:15 AM
Wow - thanks for the fast and helpful answer.
So, basically, yes, I can use the graphic drivers provided through Intel Driver & Support Assistant for all kind of HP laptops, since most likely there was nothing changed when no hybrid graphics scenarios are involved?