PC Forgets Dual Screen Settings after Long Hibernation/Shutdown

[UBAL]

Hi,

I set my new HP laptop to work in the following dual screen mode as I’ve connected an external

screen via HDMI:

If external screen is called “2” and laptop screen is called “1”, then whenever “2” is connected,

Meaning in Windows 10 settings = “Multiple Displays” ---> “Show only 2”.

This works fine until I close my laptop for the night, when I open it in the morning, it seems

to forget my settings, and both screens are active, so I need to manually click the WIN key + P,

and tell it each time to switch only to screen “2” instead of this being automatic…

Windows is up-to-date

HP Support Assistant is up-to-date

Any idea how to fix this…?

Thanks.

[Chimney_83]

Greetings @UBAL, 

Thanks for the post. 

I understand that your computer is not storing the external display settings when you do a hibernation or sleep, is that right?

Kudos to you for trying to troubleshoot the issue on your own.

Not to worry, I will be glad to assist you. 

Found Mircosoft forums post which has a few suggestions. 

Please go through them your spare time and check if it works on your computer. 

Make sure to have installed the Monitor drivers along with firmware if available. 

Keep me posted.