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‎07-06-2023 09:32 PM

HP Recommended
Product: HP Pavilion x360 - 14-cd2053cl

 The screen on my Pavilion x360 has started to separate from the case for the 2nd time since I purchased the computer in July of 2020. The first time it separated I was still under warranty through Costco where I purchased the product and they arranged for me to send it to a repair shop free of charge.  The computer was repaired and sent back. About 3 months ago, I notice the screen was separating again in the same spot as before. They only guarantee their work 30 days so I am now outside of the window on the repair and all warranties in general.  I am not sure why the screen keeps separating but from reading about others it seems like a product defect that I wish HP would provide a long term fix to. My laptop is for school and business work. It stays on my desk and is not moved about the house, so it should hold up longer than 3 years without the need for the same repair twice.

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