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‎11-20-2023 04:08 PM

HP Recommended
Product: ProBook 440 G7
Operating System: Microsoft Windows 10 (64-bit)

I can't get 3440x1440 resolution when connecting ProBook 440 G7 to HP Omen 34c monitor via HDMI.

The highest available resolution available in Windows 10 preferences is 2560x1440.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-21-2023 01:30 PM - edited ‎11-21-2023 01:32 PM

HP Recommended

@Vkama 

 

No, as explained above. The ONLY hope is USB-C supported DP 1.4 which HP did not say anything.

 

Regards.

BH
***
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4 REPLIES 4

‎11-20-2023 04:35 PM

HP Recommended

@Vkama 

 

The specs of your machine is

 

        https://support.hp.com/au-en/document/c06474914

 

It ONLY has  (1) HDMI 1.4b port which does NOT support 3440x1440 resolution. The specs of your monitor is

 

         https://www.omen.com/us/en/displays/omen-34c.html

 

It requires HDMI 2.0 or above. It has  1 DisplayPort™ 1.4 port . The spec of your machine does NOT say what is the generation/version of the USB-C to DP Alt mode therefore very hard to say you can use USVB-C port for  3440x1440 or nọt

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎11-21-2023 08:36 AM

HP Recommended

So i can't use 3440x1440 resolution with my current laptop?  

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‎11-21-2023 01:30 PM - edited ‎11-21-2023 01:32 PM

HP Recommended

@Vkama 

 

No, as explained above. The ONLY hope is USB-C supported DP 1.4 which HP did not say anything.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎11-21-2023 01:46 PM

HP Recommended

Okay thanks for your help! 

 

I don't know if i am going to try this because i already have the monitor's display port connected to my main PC and I wanted the laptop that i use for work to be on another port. 

 

Maybe I can try to use a splitter on monitor's DP.

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