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‎09-25-2021 01:25 PM

HP Recommended
Product: HP Elitebook Revolve 810 G3
Operating System: Microsoft Windows 10 (64-bit)

Hello, I recently bought a rechargeable active pen G3 for my HP Elitebook Revolve 810 G3 after being told by HP that they were compatible (asked a question on the pens sale forum and they told me it was compatible before I bought it). Once I received it I plugged it in to charge and once fully charged I connected it to my laptop and it was successfully connected. When I go to use it, only the buttons seem to work and I cannot write with it. I have updated all drivers and even restarted my laptop. Not sure what to do. Thanks 

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1 person had the same question
1 REPLY 1

‎09-28-2021 02:15 AM

HP Recommended

Hello

 

Active Pen G3 is not compatible with Revolve 810 G3 , it was using HP Executive Tablet Pen G2 F3G73AA.

 

info taken for 810 G3 Quickspecs.

 

bye

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