• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP15-g067cl Touchsmart Noteboo
Microsoft Windows 10 (32-bit)

I am a tech who has been asked to replace a faulty touch screen with a non-touch screen.

 

The unit is an HP15-g067cl Touchsmart Notebook PC (Energy Star) Model # F9J1OUA with S/N: CND514073D

 

The touchscreen display is not displaying properly.

 

The owner would like us to replace the screen, but I do not know which non touch screen part#  would work in the above mentioned laptop.

 

Could anyone assist in identifying the correct part? Thank you for your time!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

As its name, it is a Touchsmart laptop therefore the whole series only has 2 options for screens and both are touchscreen

 

Panel

  • 39.6-cm (15.6-in), high-definition (HD), light-emitting diode (LED), SVA BrightView (1366×768) display, flat 3.8 mm; typical brightness: 200 nits
  • 39.6-cm (15.6-in), high-definition (HD), light-emitting diode (LED), SVA BrightView (1366×768) display, slim 3.2 mm; typical brightness: 200 nits (for eTP2 touch solution only)

Touch screen, multi-touch enabled

 

Now, you simply replace with a touchscreen and Disable this function from Devive Manage as shown

 

         notouch.png

 

User can get back to touchscreen if he/she wish later.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

As its name, it is a Touchsmart laptop therefore the whole series only has 2 options for screens and both are touchscreen

 

Panel

  • 39.6-cm (15.6-in), high-definition (HD), light-emitting diode (LED), SVA BrightView (1366×768) display, flat 3.8 mm; typical brightness: 200 nits
  • 39.6-cm (15.6-in), high-definition (HD), light-emitting diode (LED), SVA BrightView (1366×768) display, slim 3.2 mm; typical brightness: 200 nits (for eTP2 touch solution only)

Touch screen, multi-touch enabled

 

Now, you simply replace with a touchscreen and Disable this function from Devive Manage as shown

 

         notouch.png

 

User can get back to touchscreen if he/she wish later.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.