• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
Envy

My computer wouldn’t turn in so I took to hp service center and they said I had corrosion but I never use it and it’s always in its case is it possible it happened before I purchased cause not working it to fox it 

1 REPLY 1
HP Recommended

@Heather116637 

We have no way to access your PC from here, so there is no way for us to examine it to tell you either what is wrong with it or how to fix it.

 

As to the Service Center, we are not permitted to intervene with anything they say or do, so if they say it is corroded, there is nothing we here can do about that.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.