Screen blinking problam in 10 days

[sanatanidheeraj]

I am extremely frustrated with HP and its pathetic service. It’s been just 10 days since I bought the laptop, and the screen has already started flickering.

Even when I pointed out the issue at the store, they didn't take it seriously and casually blamed it on some update. That was clearly just an excuse.

For the last 3 days, I’ve been trying nonstop to get help from HP Support on WhatsApp, but there has been zero resolution. Just endless automated replies and no real assistance.

This has been one of the worst experiences I've ever had with any brand. I regret buying this laptop. I swear I will never buy any HP product again in my life.

[Garp_senchau]

@sanatanidheeraj, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

I’m really sorry to hear about your frustrating experience, and I completely understand your disappointment. That’s definitely not the kind of service you should be receiving, especially with a new laptop. I’d like to help resolve this for you. Can you share your laptop model and the serial number so I can look into it further? 

Also, it would be really helpful if you could provide the case ID that was provided by the HP agent. This will allow me to review the troubleshooting steps that have already been taken and better understand the situation.

I’ll make sure you get the support you need and escalate this issue if necessary. Your satisfaction is important to us, and we want to make this right.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,