-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Screen does not turn on sometimes

Create an account on the HP Community to personalize your profile and ask a question
10-30-2023 02:28 AM - edited 10-31-2023 06:14 AM
Hi, I have HP elitebook 745 G6 and sometimes happens, that when I wake laptop from sleep or just turn it on screen is stays black. Mostly i have problem even accessing BIOS setup. Just black screen sometimes it takes about 10 on/off to make it work again, once it boots everything works fine. I suspect that it has something to do with last BIOS update (R74 Ver. 01.25.00 - 06/26/2023) I think it was not happening before. If someone can suggest solution, please. Because this problem makes my laptop very unreliable. I'm almost daily checking driver website for BIOS update in hope that it will solve my problem.
Edit: looks like a HW issue with screen hopefully just bad connection. Laptop works w/ external LCD just fine. So i'll try to find problem, maybe replacing cable will solve it (maybe just disconnect-connect will help)