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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Screen flickering
Create an account on the HP Community to personalize your profile and ask a question
12-21-2017 09:48 AM
I have updated the BIOS and installed the system on the SSD.
It seems to give no more problems.
For now I can accept your solution.
In case of problems I will still be here: D
Another question.
But the cable that connects the hard disk to the motherboard how do you remove?
12-21-2017 06:25 PM
Hi! @Ibernato, You're welcome and thanks for your prompt response.
As you mentioned after updating the BIOS the issue does not persist anymore.
Also, as you needed to know how to disconnect the hard drive cable from the system board.
I am happy to hear that your issue got resolved.
Refer the laptop service guide this may help you in replacing the hard drive.
Note: Refer page 41 for more information.
If you have any queries in future related to any HP products, you can always reach out to us.
We will try our best to help you out.
Take care,
Have a great day! 🙂
A4Apollo
I am an HP Employee
02-09-2018 02:33 AM - edited 02-09-2018 04:29 AM
@MrRobot the screen flicker problem has recurred.
After installing the ssd the problem seemed to have been solved.
But now they are back to me.
What do you advise me to do? The guarantee expires in June, so I can ask for the return to Amazon.
Could it be the video card? Intel hd 530, gtx 950m
Where is the latest Driver for intel hd 530?
02-10-2018 10:07 AM
@Ibernato, Thanks for writing back to us.
I appriciate your efforts for trying out the steps.
As you mentioned after installing the SSD the issue solved for a while and the issue persists again.
It certainly looks to be a hardware issue with your PC.
Since you have a warranty with HP till June, please contact HP support and get your PC serviced.
You can also extend the warranty on your PC to be on safe side.
Link to contact HP.
Hope to hear from you soon!
Take Care! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
02-11-2018 02:32 AM - edited 02-11-2018 04:25 AM
Where is the latest Driver for intel hd 530?
Can I download them from the official Intel site or is a better driver?
Can you give me the link of the drivers of my notebook 15 ak112nl?
02-11-2018 12:16 PM
Hi @Ibernato
It looks like you were interacting with MrRobot, but he is out for the day & I'll be glad to help you out. I'm KrazyToad & I'm at your service.
Please click on this Link to find the list of available drivers for your Notebook.
You can also try updating the drivers directly from the Device Manager.
- In Windows, search for and open Device Manager.
- In the list of devices, look for Display Adapter and expand the list
- Right-click the Graphics Driver and select Update Driver Software.
- Click Search automatically for updated driver software.
- Follow the on-screen instructions to install the updated driver.
- Restart your computer to complete the installation of the updates.
Thank you. 🙂
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and "Kudos" Buttons.
KrazyToad
I Am An HP Employee
02-12-2018 06:23 AM
@KrazyToad
For two days the problem did not arise.
How can I tell if it's a motherboard or driver problem?
I'll summarize the situation:
- The problem presented itself.
- I have updated the BIOS and drivers of the dedicated video card
- Installed SSD
- The problem is no longer presented for two months
- The problem came back
Now the only drivers to update are those of the intel video card. But they are official drivers of Intel and not HP.
Do you recommend installing HP or intel drivers?
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