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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Pavilion Laptop 15-cs1xxx
Microsoft Windows 10 (64-bit)

I have been experiencing screen flickering or flashing for a quite a while now . It was not quite often that it would occur but recently the flickering has increased. I have tried disabling and re-installing my display drivers and many more solutions which I saw on YouTube. I even reset my laptop to stop this issue but it isn't working either. please provide a solution to fix this issue.

1 REPLY 1
HP Recommended

@JISHNU2001 

Not a personal criticism of what you did -- but I really wish folks would quit doing resets to fix any and every problem that comes along.  That nearly never fixes the issue and very often, only serves to make matters worse -- especially in the case of failing hardware.

 

This is almost certainly an indication of failing video hardware -- either the screen or the video chip or both.

You need to connect an external monitor to the laptop.

If the visual artifacts also appear on the monitor, then it is a failing video chip and since those are soldered to the motherboard, they are not replaceable.

If the visual artifacts do NOT appear on the monitor, then it is a failing laptop screen. While those can be replaced, the cost varies enormously by individual PC model.

We are not able, or permitted, to provide any repair estimates or equipment prices.
For this information, you would need to contact an HP Repair or Service Center.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

Good Luck



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