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‎05-05-2021 02:35 PM

HP Recommended
Product: HP Pavilion 15t-cs200 CTO
Operating System: Microsoft Windows 10 (64-bit)

I keep getting this screen that appears randomly. Any ideas?

thumbnail.jpg

1 REPLY 1

‎05-05-2021 03:11 PM

HP Recommended

@Kmoore711 

 

You are trying to start something that depends on Flash Player.

Flash Player is dead (not coming back) as of January 2021.

 

For example, if you have an old HP printer that depends on the unsupported Solution Center, that startup menu for that software no longer opens.

 

TKB article contributed by HP JessikaV

HP Solution Center not working : Adobe Flash Player Error and Unable to scan

 

Flash Player is permanently disabled as of 12-Jan-2021

 

The HP Solution center software is based on Flash:

https://www.adobe.com/products/flashplayer/end-of-life.html

 

 

Any application or software that depended on Flash will have the same type of problem when you try to start that software.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

Dragon-Fur

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