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Omen 17t
Microsoft Windows 10 (64-bit)

All 3 of my last HP laptops (Envy, Pavilion and Omen) have had the displays break right a the 2 year mark.  I get horizontal and vertical lines running across the screen and no data displayed.  I can manually bend the screens from the corners and the display shows up but I have to hold the "bend" in place because once I release it the screen goes blank or the lines show up again.  No problem casting the screen to an alternate device (TV, monitor, etc).  I am fed up with the displays breaking every 2 years.  I'm sure I can take it apart and replace the cable or some other fix but don't want to hassle with it.  Is there any HP laptop product where the screens don't break after 2 years?

1 REPLY 1
HP Recommended

@sirromdraw I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Riddle_Decipher
I am an HP Employee


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