Screen of HP Envy 360 display screen coming apart at the hinge

[indigoduck]

My screen is also coming apart and I have only had it for just about two years. The hinge is broke and it does not close I do not know what happened. It was fine and I opened it today and heard a click, the screen had popped out on the right-hand side near the hinge. It seems that this *may* be a manufacturing fault from all the posts I have read with respect to this issue.

I honestly haven't been rough with it or done anything that might cause this. I love this laptop and treat it with extreme care. There is nothing to warrant the screen to come apart. I can't believe its broken.
I wonder if HP can repair this as It seems unreasonable to me that this should happen.

[Riddle_Decipher]

@indigoduck I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

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