• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Thanks alot for replying,

 

hummm, now we've moved to another critical point that i've deleted this partition when i bought my laptop and when it was new, it hadn't any operating system installed only this recovery partition with a 2 MBs or something like this " i mean there wasn't any copy of windows inside it! only this driver with its low size" and i didn't create any backup personal set of HP Recovery Discs, i just made a full-format for my HDD, created C:\ and D:\, and install a windows which i personally purchased. is there any way to recover the recovery partition?

HP Recommended

Thanks for the reply.

 

If the recovery partition was removed and you have not created a recovery kit, I recommend you to still uninstall Intel graphics from the computer and download AMD graphics driver from our website and try to install it. If the issue persists, recommend you contact our phone support by visiting www.hp.com/contacthp to order a recovery kit for the computer or you can order the same from our driver website as well. Note: You will only be able to order the recovery kit for the original OS that came with the computer. 

Let me know if this helped, or if you need any further assistant.

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Chimney_83
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.