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‎01-31-2021 01:58 PM

HP Recommended
Product: Pavilion 15cd0xx
Operating System: Microsoft Windows 10 (64-bit)

Can't get project desktop by HDMI cable to external HDTV monitor.  Used all trouble shooting methods available, found a conflict between 2 display adapters 1 AMD Radeon (TM) 535DX, and 2 AMD Radeon R7 Graphics.  I can't uninstall either one.  All Windows updates and BIOS updates are current.  

1 person had the same question
1 REPLY 1

‎01-31-2021 02:50 PM

HP Recommended

@WJB53 

Those are video chips and both of them are soldered to the system board and can not be removed.  You have something called Switchable Graphics in which Windows chooses one chip or the other based on graphics demand.



I am a volunteer and I do not work for, nor represent, HP
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