• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎09-16-2019 09:08 AM - edited ‎09-16-2019 09:10 AM

HP Recommended

I am having same problem. please help. (HP zbook 15)

Was this reply helpful? Yes No

‎09-22-2019 03:44 PM

HP Recommended

I have a HP 255 G6 Notebook. My external mouse hasn't worked since the new update on 9/12/19. The version 1903 and that was installed, my external mouse isn't working. The icon on my taskbar is gone!  It looks like a computer screen with a red X on it letting me know only my mouse is in control!  I don't like touchpads!.  Everything is moving around on me and it's very frustrating... I shouldn't have installed it. Big mistake!!  smh

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.