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‎11-24-2025 12:15 AM - edited ‎11-24-2025 12:15 AM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (300N1AV)
Operating System: Microsoft Windows 11

Tried all advice from the forum but I need more assistance.

 

hp 360 convertible laptop stuck in tablet mode - HP Support Community - 9254232

Pavilion x360 stuck in tablet mode - HP Support Community - 8870980

 

Stuck in tablet mode because Intel ISH IPC is not working as it should.

1 REPLY 1

‎11-25-2025 01:09 PM

HP Recommended

 Hi @dah1puih,

 

Welcome to the HP Support Community! 

  

Thanks for reaching out! 

 

We're thrilled to have the opportunity to assist you and provide a solution. 

 

Check Device Manager

  • Press Win + X → Device Manager.
  • Expand System Devices.
  • Look for Intel Integrated Sensor Hub (ISH IPC).
  • Right-click → Uninstall device) on:
  • Intel Integrated Sensor Hub
  • Intel ISH IPC
  • Intel Sensor Collection Service
  • Intel Sensor Fusion Service
  • Check “Delete the driver software for this device” if available.
  • Restart your laptop.

 

Check the BIOS version by finding system summary under setting

 

Update BIOS with the referred link: https://support.hp.com/in-en/drivers/laptops
 

I hope this helps. 

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨ 

 

Take care and have an amazing day ahead! 🚀 

 

Best regards, 

Pallipurath

I'm an HP Employee.


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