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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Taskbar not showing badge content

Create an account on the HP Community to personalize your profile and ask a question
07-01-2025 01:43 PM
@CDP-Denver, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Ensure Badges Are Enabled
Go to Settings → Personalization → Taskbar.
Scroll down to Taskbar behaviors.
Make sure Show badges (unread messages counter) on taskbar apps is checked.
Check Focus Assist (Do Not Disturb)
Go to Settings → System → Focus Assist.
Make sure Focus Assist is set to Off, or check if it's suppressing notifications.
Also check Automatic rules at the bottom — disable them temporarily for testing.
Restart File Explorer
Press Ctrl + Shift + Esc to open Task Manager.
Right-click on Windows Explorer and choose Restart.
Check App Notification Settings
Go to Settings → System → Notifications.
Ensure Notifications are turned on.
Scroll down and check that notifications are enabled for the apps you expect badges from (like Mail, Teams, WhatsApp, etc.).
Re-pin the App
Right-click the app on the taskbar → Unpin from taskbar.
Reopen the app, then right-click on it again and choose Pin to taskbar.
Run System File Checker
Open Command Prompt (Admin) and run: sfc /scannow
Let it complete and restart your PC.
Check for Windows Updates
Go to Settings → Windows Update.
Install any pending updates and restart.
Verify Using Different User Profile
Sometimes a user profile corruption can block badge updates. Try logging in with another user account to see if badges work there.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee
07-06-2025 09:34 PM
Hey @CDP-Denver,
Thank you for your response
If you'd prefer to try to repair the original profile without moving everything, here’s how to do that:
Option 1: Run a System File Check
Open Command Prompt as an administrator (right-click and select "Run as administrator").
Type the following command: sfc /scannow
Press Enter. This will check for any corrupt system files and attempt to repair them. After the process is complete, restart your PC.
Option 2: Use DISM Tool
If the sfc /scannow didn’t fully resolve the issue, you can try the DISM (Deployment Imaging Service and Management Tool) to fix Windows image issues:
Open Command Prompt as an administrator again.
Type the following command and press Enter: DISM /Online /Cleanup-Image /RestoreHealth
Let the tool complete its process (this may take some time). Afterward, restart your PC and check if the taskbar badges are working again.
Option 3: Create a New Profile and Delete the Old One
If the profile is severely corrupted and the above steps don’t work, the best course of action might be to create a new profile and then delete the old one:
Go to Settings > Accounts > Family & other users.
Click on Add someone else to this PC to create a new user.
Once the new profile is created, log in to it and transfer your files over.
Afterward, you can delete the corrupted profile: Under Family & other users, select the old account, and click Remove.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee