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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Touchpad not working
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07-01-2022 02:59 AM
Notebook model hp 15-bw564ur, the touchpad does not turn on, the mouse and keyboard work fine, Tell me if there is a button (or combination of buttons) to turn on the touchpad (maybe accidentally pressed and turned off)
Solved! Go to Solution.
Accepted Solutions
07-01-2022 04:02 AM
Hello @Prometey
Sorry to hear that you are having problems ...
(1) Install touchpad driver
Synaptics TouchPad Driver | 19.5.35.54 Rev.A | 24.0 MB | Mar 16, 2020 | Download |
(2) Reboot and test again ...
Please report your results
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
07-01-2022 04:02 AM
Hello @Prometey
Sorry to hear that you are having problems ...
(1) Install touchpad driver
Synaptics TouchPad Driver | 19.5.35.54 Rev.A | 24.0 MB | Mar 16, 2020 | Download |
(2) Reboot and test again ...
Please report your results
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
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