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‎05-17-2016 06:45 AM

HP Recommended

Hi, I have just purchased a new Hp Laptop 15-af165sa but the problem I have is the trackpad button is too hard to press. Does anybody have any experience of this.

 
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-18-2016 08:00 AM

HP Recommended

Hello @Richard224,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I read your post about the TouchPad, and wanted to assist you!  I understand that the button seems hard to push.

 

Since the notebook is new, you may need to work in the TouchPad buttons a bit.  After a few days, or a week of working them in, let me know if the buttons are still too hard to press.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!

View solution in original post

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1 REPLY 1

‎05-18-2016 08:00 AM

HP Recommended

Hello @Richard224,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I read your post about the TouchPad, and wanted to assist you!  I understand that the button seems hard to push.

 

Since the notebook is new, you may need to work in the TouchPad buttons a bit.  After a few days, or a week of working them in, let me know if the buttons are still too hard to press.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
Was this reply helpful? Yes No
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