• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎02-07-2019 09:30 AM

HP Recommended
Product: HP Pavilion - 15t-bc200 CTO
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

I am trying to burn some videos to a blu-ray disc, but I wonder if my laptop can read blu-ray? It doesn’t have the internal disc but I bought an external drive. When I inserted the blu-ray in the external drive, nothing showed up in my computer at all.

1 REPLY 1

‎02-07-2019 10:09 AM

HP Recommended

Well it might help if you state the make and model of the external drive.  Not only does the external drive need to be capable of Blu-Ray read/write but the computer needs software for that purpose.  What software are you using?


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.