Trying to use USB C port for video out

[kywillis]

I'm trying to use a usb c hub to connect hdmi and display port to my laptop. When I plug it in the mouse and keyboard work but the laptop does not detect the monitors. 

I've also tried connecting the displayport to the usb -c hub directly via a display port to usb-c adapter. When doing this I get message from windows saying "DisplayPort connection may not work"

Should this be working with my laptop? Is there anything else I can try?

Thanks 

My computer details are below:

product number: T6T09UA#ABA

[Huffer]

It appears from the specs and Manual it is a data only USB-C port. No Thunderbolt. You do have an HDMI and mini-DP port on the laptop without going through USB-C. 

[Windone]

Hi, I think we have a same problem and i have resolve it on my 13-ad024tu since i have tried every method to get a video output from usb-C port. In fact Envy series surppoted a not-so-popular style of video transport since they used displayport altative mode, which means you need to use a usb-c to dispalyport cable or adaptor. Yet as i know there are few monitor use this port compare to vga and hdmi, so you need to buy a adaptor with display altative mode. this wil use dispalyport to get video from type-c and output transfer to hdmi or vga, while it will lost some solution, especillay using hdmi monitor. 

I have bought one external graphic chip adaptor from HP, which cost me over 100 dollars, but it still have a problem in some situation. After i lost it i have got another one with dispalylink chip, yet still not so good because this kind of external graphic chips will have alot of problem in some situation, though they support multiple monitor at one time. So i keep search on this topic and found even HP's Support Agent can't explain it clearly, which i think impossible. Anyway, i got a adapter which work great now, and in a quite fair cost. So if you still want a better way other than external graphic chip adaptor, just try this product or something like this one, with DP ALT MODE as the keyword. 

https://www.amazon.com/gp/product/B01M5JE55S/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1

Hope it will help. i just update my reply since i have just got my new adaptor and it works great.