• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Thanks for your reply, this was caused by the supplied cable. It is only made to connect the USB hub. We tried an official Apple Thunderbolt cable and it worked.

 

Cheaper cables wil probably work too but that's something to try out.

HP Recommended

Finally I get the actual answer for this!

 

There is a setting of the HP Z display that enable the type-c input. Unfortunately this setting is set to disable by default for some reason. Simply turn on the performance mode will solve the problem.

 

WeChat Image_20190506163308.jpg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.