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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: USB-C Alternate mode not working / not available

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12-21-2017 07:27 PM
@Thomas_DK wrote:
It's a HP Envy 13-ad101no
Any suggestions are appreciated 🙂
I checked the product specifications and it is sure that you loptop type C supports DP1.2 video output. So if it still not work it must be the adapter. Goodluck!
12-22-2017 02:56 AM
Hp tech office in Denmark can only say for sure that one specific expensive HP adapter is working. The funny part is that it is not sold in Denmark. So I think I just bought a pc in 2017, which can't be connected to an external monitor
12-28-2017 08:59 AM
I just bought an HP Envy Notebook 15t-as100 and bought an ANYOYO display adapter that connects via the USB type-C port, but it's not working either. I got the adapter on Amazon. Anyone know of a work around to enable displayport alternate mode for HP computers?
12-28-2017 09:09 AM
I been through 2 different adapters which on paper should work, but didn't. Not much help to get from HP. Well I ordered a HP adapter now from Germany, because it is not sold in Denmark. Search for 1bg94aa in amazon. I will get it next week, and can report back if it works.
02-09-2018 07:36 AM
I finally found a solution that works for me:
Special USB Type C to HDMI Adabter Cable
https://satechi.net/products/aluminum-type-c-to-hdmi-cable-4k-60hz
Hope I can help somebody
Best Regards
Valentin
02-09-2018 07:49 AM
Hi - thanks for the input.
the adapter I ordered from Germany works as well.