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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: USB-C Docking Station Not Working

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01-16-2022 01:02 PM
I'm using the: HP 17t-cn000 (USB Type-C 3.1 gen 1 and 2 USB Type-A 3.1 gen 1) and trying to connect my two monitors using a type C docking station through HDMI ports, but neither will respond. I did some research and found conflicting answers whether Type-C 3.1 gen 1 has video output, but I've tried multiple docking stations and none of them has worked leading me to believe it does not support video output. Can someone clear this up for me?
And if it doesn't support video output what would be the next step to get my 2 monitors to connect to my laptop as I've found docking stations that I think would connect through the USB Type A's, but I'm not sure if they support video output either.
Thanks in advance!
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Accepted Solutions
01-16-2022 01:47 PM
Its specs
https://www.hp.com/us-en/shop/pdp/hp-17t-cn000-laptop-pc-3t000av-1
It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine
- Connect to an external monitor with / without hub/dock/adapter
Yes, you can use USB-A dock which is DisplayLink Certified to connect to the second external monitor.
Regards.
***
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01-16-2022 01:47 PM
Its specs
https://www.hp.com/us-en/shop/pdp/hp-17t-cn000-laptop-pc-3t000av-1
It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine
- Connect to an external monitor with / without hub/dock/adapter
Yes, you can use USB-A dock which is DisplayLink Certified to connect to the second external monitor.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.