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HP Recommended

Is there any adapted you suggest that will work?

HP Recommended

I would take my ultrabook to a shop like Fry's and ask a shop assistant to help you with finding an adapter that will work.

 

HP has not published a list of specific adapters that work for your notebook.

 

Finding a generic adapter that works is pretty much like throwing dice.

 

You are not alone in having this issue.

 

The problem is that the USB Type-C (thunderbolt) hardware wiring protocol does not have a standard that all manufacturers have accepted.



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